Time and attendance, counted from the roster

Rostered against worked, late starts, early finishes, no shows and sick days, over four weeks, twelve weeks or a year.

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Last 12 weeks

96%on time

2 late starts, 41m in total

Shown with sample staff, hours and rates.

What it does

Rostered hours against worked hours for any period
On time and late counts, with the total and the worst
No shows, sick days, days on leave and swaps asked for
A late pattern named only when there is one, such as most often on Mondays
The same figures on the manager's screen and on the person's own phone

Why it works this way

The decisions behind it, and what they are better than.

The employee sees exactly what you seeA number somebody cannot see is a number they cannot argue with. Both of you can look at the same figures in the same words when you have the conversation.

Counts, never a gradeRoster Flow does not decide whether three late starts in a quarter is a problem. It tells you there were three, and you know your business.

A pattern needs threeTwo late Mondays is a coincidence. Naming a coincidence turns a tool into an accusation, so nothing is called a pattern until it happens a third time.

What you get out of it

Fair conversationsFacts rather than the one Friday you happen to remember.

You find out who is reliableUseful when somebody has to be rung at short notice.

Staff can see themselves improvingThe person who has been on time for eleven weeks has something to point at.

How it works

1It builds itselfEvery clock in and every rostered shift feeds it. There is nothing to fill in.

2Pick a periodFour weeks, twelve weeks or twelve months.

3Have the conversationSame screen, same numbers, on their phone and on yours.

A waiter in a vest and apron getting ready for a shift

What it does not do

Said plainly here, so nobody finds out after they have set it up.

It counts, and never grades: whether three late starts is a problem is your decision
Nothing is called a pattern until it has happened three times

Go further

Rostered against workedThe gap, from your own figures.CleaningEarly starts at several sites.Late startThe term, defined.

Where attendance and punctuality comes up

The industry and trade pages that lean on it, and the words it uses, defined.

Questions about attendance and punctuality

What does attendance tracking in Roster Flow show?

Rostered hours against worked hours, on time and late counts, no shows, sick days, days on leave and swaps asked for, over four weeks, twelve weeks or twelve months.

Can employees see their own attendance figures?

Yes. The same figures appear on the manager’s screen and on the person’s own phone, in the same words, so a conversation about them starts from the same numbers.

Does Roster Flow grade staff on punctuality?

No. It counts and never grades. Whether three late starts in a quarter is a problem is your decision, because you know your business.

When does Roster Flow call lateness a pattern?

Only once it has happened three times, such as most often on Mondays. Two late Mondays are treated as a coincidence, and nothing is named a pattern before the third.