Set availability, ask for time off and swap shifts

For staffStaff app and clocking in1 minute read

Set your usual week

1. 1

   Open More, then Availability

   My usual week lists each day as Available, Unavailable or Not set. Tap a day to change it.

   

2. 2

   Change one date

   Tap Particular days to set dates in the next 12 weeks. Each day has Can’t work and Can work, and a date you set beats your usual week for that day.

   

Managers see a warning, not a block, if they roster you outside the hours you set.

Ask for time off

1. 1

   Open Time off and tap Request

   Request time off asks What kind?, such as Annual leave.

2. 2

   Choose the days

   Set the First day and Last day, or tick Just part of one day for an appointment. Why? is optional, and helps your manager decide.

   

3. 3

   Tap Send request

   It appears under Your requests as Waiting until your manager approves or rejects it. Cancel takes it back while it is still waiting.

   

Swap a shift

1. 1

   Pick the shift

   Swap a shift this week lists your shifts. Tap Swap beside the one you cannot work.

2. 2

   Choose who to ask

   Who are you asking? lists only the people who can actually take it. Add Why? and tap Ask them.

   

3. 3

   Wait for two answers

   The shift shows Asked while you wait. Your workmate agrees first, then your manager approves. Nothing on the roster changes until then, so work the shift as rostered.

When a workmate asks you, it appears on Time off under Waiting on you, with I can take it and Can’t do it.

Say yes to extra hours

When your manager offers hours, A shift is going appears on the Roster tab. Tap I can work it or Can’t do it. Saying yes does not give you the shift: your manager confirms who gets it.

Still stuck? Tell us what you were trying to do and which screen you were on.