Rostering software for restaurants

Two teams, one service. The kitchen starts before the floor and finishes after it, the Friday and Saturday sittings decide the week, and a quiet Tuesday still needs a chef.

Harbourside Dining
A sample week for Harbourside Dining
WhoMonTueWedThuFriSat
Tobias R.Head chef9–39–32–102–102–112–11
Ana F.Chefoff2–102–102–102–112–11
Jordan M.Kitchen handoff4–104–104–104–114–11
Sofia D.Floor11–311–35–105–115–115–11
Hana Y.Flooroffoff5–105–115–115–11
Lucas P.Baroffoffoff5–115–125–12

Tobias works a split on Monday and Tuesday, a straight evening after that. Friday and Saturday carry the extra chef and the bar.

A sample week. Invented names, typical hours.

What makes a restaurant hard to roster

Four things that come up in every one of these weeks, and what happens here instead.

The kitchen and the floor are different rostersThey start at different times, run at different sizes and finish in a different order. Roster them as two groups in the same week, and see the whole night in one view.
Split shifts have to be counted onceTwo shifts in a day for the same person is normal here. Each is a shift with its own start, finish and unpaid break, and the timesheet adds them without counting the gap between.
Finishes cross midnightA shift that starts at 5:30pm and ends at 12:30am is one shift, counted as seven hours, not a negative number. A missed clock out at the end of a late one surfaces first thing, not after the pay run.
The good weekend costs real moneyThe estimate runs as you build, so adding a third chef to Saturday shows its cost while you can still decide against it.

What changes once it is running

What restaurants get back, in the terms this trade measures it in.

Two teams, one wage totalThe kitchen and the floor can be rostered as the separate teams they are, and still price as one service.
A midnight finish is one shiftA 5pm to 1am shift counts as eight hours rather than splitting across two days or reading as an early start.
The good weekend is priced while you build itTwo full sittings and a function is a number on screen before it is a roster anybody is working.

A week in a restaurant

Kitchen, 9:00Prep. Mise en place for lunch and a start on service for the evening.
Lunch, 12:00 to 3:00A smaller floor team, two in the kitchen.
Split, 3:00 to 5:00Chefs stay or come back; the floor changes over.
Dinner, 5:30 to lateFull team. Two sittings on Friday and Saturday.
Close, 10:30 onwardsClean down and cash up. Clock out often lands after midnight.
A waiter serving drinks in a warmly lit restaurantA waiter bringing salads to a table of dinersKitchen staff working together through a service

What it is used for in a restaurant

Specific things people in this trade do with it, rather than a list of modules.

  • A kitchen that starts at ten and a floor that starts at five, in the same week
  • Two shifts in one day for one person, with the gap between them unpaid
  • A service that finishes after midnight counted as one shift, not split at twelve
  • Chef, sous, floor and bar as job titles beside each name while you roster
  • A function rostered at its own venue, with the crew that only works that night
  • Sunday and public holiday rates in the estimate before the service is staffed

The Saturday a section chef walked at five

Seventy covers booked, a kitchen of six, a floor of five.

The Saturday a section chef walked at five: when each thing happened, what happened, and what was done
WhenWhat happensWhat you do here
5:05pmA section chef leaves before service starts.Mark the shift for cover, and look at who is free tonight who can actually do the section.
5:20pmA part timer can be in by six thirty.Move the shift and republish. Only the people whose shifts changed are notified.
7:40pmThe floor is short and a waiter stays past his finish.He clocks out at 11:20, and the difference sits against that shift for Sunday.
12:10amClose. Two people never clocked out at all.Both sit at the top of Sunday morning, and the rostered finish is offered as the fix.
TuesdayThe week is approved and sent.Split shifts count as two, the midnight finish counts as one, and payroll gets both.

One walkout, one long night, and a week that adds up without anybody rebuilding it.

The jobs that stop being jobs

Where the hours in a week like this go. No stopwatch: the left column is what the work takes without it, and the right is what is left of the same task.

Each job, the way it usually goes, and what it becomes here
The jobUsuallyHere
Rostering a kitchen and a floor on different clocksTwo sheets that have to agree with each other and usually do notOne week, with the job title beside every name
Counting a split shiftAn argument about whether the gap in the middle is paidTwo shifts on the day, and the gap is not hours
A finish after midnightTwo lines, two dates, and a weekly total that looks wrongOne shift, counted as the hours it was
Finding a chef at five on a SaturdayRinging the same three numbers in the same orderA shortlist of who is free and not already on tonight
Closing a week with late services in itCopying times out of a diary and hoping they were written downExceptions first, then approve and send

What the record shows, and what stays yours

Roster Flow keeps the record. Meeting the obligation is still the workplace's job, and these are the parts of it nothing here decides for you.

What is recorded, on the day it happens
  • Rostered against worked for every service, kitchen and floor together
  • Missed clock outs after a late close, sorted to the top of the week
  • Which venue a function crew worked, kept apart from the dining room
  • Every correction with its reason and the manager who made it
  • The approved week, locked, exactly as payroll received it
What is still yours to decide
  • Overtime, penalties and whatever your award says a split shift attracts
  • Breaks in a long service, and what happens when one is missed
  • Whether time worked past a rostered finish is approved and paid
  • Food safety and training records, which are not held here

What has to be kept, and for how long, is set out by the Fair Work Ombudsman. Nothing here interprets an award or certifies that a workplace complies with one.

Who is usually on the team

Often twelve to thirty: chefs and kitchen hands, floor staff and a bar, with a core of full-timers and a casual pool for the weekend.

What drives the wage cost

Weeknights at base, weekend nights at your loadings, and a public holiday at the rate you set. Because the kitchen carries the long shifts, the estimate usually moves most when you change who is on the pass.

The estimate uses the rates and loadings you enter. It is a planning figure for the week, not a pay calculation, and it does not interpret an award.

Questions people in restaurants ask

Can one person have a lunch shift and a dinner shift on the same day?

Yes. Place two shifts on that day. They are counted separately, and the unpaid break on each is deducted from that shift alone.

What happens when somebody forgets to clock out after a late finish?

It is flagged and sorted to the top of the timesheet the next morning. You can set the finish time yourself, with a reason recorded, or the staff member can request a correction.

Do you handle award penalties for late nights?

No. You set your own rates and loadings, and the roster shows an estimate from exactly what you set. Award interpretation stays in your payroll system.

Can the kitchen and the floor be rostered separately and still add up?

Both ways work. Keep one roster and each person’s job title sits beside their name, or make the kitchen and the floor their own venues with their own rosters. Venues are unlimited, and the wage totals add up across them either way.

A chef works a split with four hours off in the middle. How is that counted?

As two shifts on the same day. The timesheet counts both and does not pay the gap between them, and the estimate prices the two shifts rather than one long one.

If I change the roster on Friday, does everyone find out?

Republishing notifies the people whose shifts changed rather than the whole team, so the person whose Saturday moved hears about it and the six who were not touched are left alone.

Run something broader than a restaurant? The cafes and restaurants page covers the whole trade, including the parts this page does not.Cafes and restaurants

Other trades, other weeks

Get next week's roster out tonight

Add your venue and your team, build the week, and publish it. Payroll can be connected later.

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