Rostering software for bottle shops

Long hours, thin cover. Most of the day is one person, the delivery lands mid morning, and Thursday to Saturday evening is the trade that pays for the week.

Station Street Cellars
A sample week for Station Street Cellars
WhoMonTueWedThuFriSat
Nadia O.Manager10–610–610–610–610–6off
Tom H.Retailoff11–1off11–111–110–6
Ruby N.Retailoffoff4–94–104–104–10

The short midday shifts are the delivery. Thursday to Saturday evening carries the second person.

A sample week. Invented names, typical hours.

What makes a bottle shop hard to roster

Four things that come up in every one of these weeks, and what happens here instead.

One person on, most of the timeA gap in this roster is not a slow hour, it is a closed shop. The week view makes an unfilled afternoon obvious while there is still time to fill it.
A two hour shift for the deliveryPlace it as its own shift on the days the pallet comes, rather than stretching somebody’s day and paying for the hours in between.
Somebody has to open on timeReminders go out before each shift at the interval you choose, and a no-show comes with a shortlist of who is free and usually on time.
Sunday and public holidays cost moreYour Sunday and public holiday rates apply to the people you have said they apply to, and the estimate shows the day before you publish it.

What changes once it is running

What bottle shops get back, in the terms this trade measures it in.

Open on time without you thereA reminder before the shift and a shortlist when somebody does not appear, for a shop where one person not turning up means a closed door.
Sunday is priced before it is rosteredWeekend and holiday loadings are in the estimate, so the day is a decision with a number attached.
A lone worker still leaves a recordTime, distance from the shop and an optional photo on every clock in, which is the record you want for a shift nobody witnessed.

A week in a bottle shop

Open, 10:00One on. Restock from yesterday, tidy the fridges.
Delivery, 11:00A second person for two hours to put the pallet away.
AfternoonOne on, steady trade.
Thursday to Saturday, 4:00 to closeTwo on. The busiest hours of the week.
SundayShorter hours, one person, at Sunday rates.
A staff member arranging wine glasses on a display shelfA staff member pouring a tasting of wine for a customerA shop assistant serving at the counter

What it is used for in a bottle shop

Specific things people in this trade do with it, rather than a list of modules.

  • A week where most shifts are one person, so an unfilled afternoon is a closed shop
  • A two hour shift on delivery days, instead of stretching somebody’s whole day
  • Thursday to Saturday evenings staffed with two, and the rest with one
  • Sunday and public holidays priced at your rate before the week is published
  • A reminder before a ten o’clock open, for a shift nobody else is there to notice
  • A missing clock out from a lone closer, flagged the next morning

The delivery that came while the shop was empty

One bottle shop, three staff, a pallet due on Tuesday morning.

The delivery that came while the shop was empty: when each thing happened, what happened, and what was done
WhenWhat happensWhat you do here
Monday 4pmThe supplier moves the delivery from Thursday to Tuesday.The two hour delivery shift is moved with it, and the clash check runs before it saves.
Tuesday 10:02amThe shop opens on time. One person on, as usual.The clock in is at the shop, with the distance recorded, not on the way there.
Tuesday 11:15amThe pallet arrives and the second person is already rostered for it.Two hours, priced as two hours, and no day stretched to cover a truck.
Saturday 9:55pmThe closer locks up and drives home without clocking out.It is the first row on Monday, with the rostered finish offered and a reason recorded.
MondayA short week of shifts is approved in a few minutes.Three people, one missed clock out, and the hours sent to payroll.

A delivery that moved, a shop that never closed, and one clock out fixed on the record.

The jobs that stop being jobs

Where the hours in a week like this go. No stopwatch: the left column is what the work takes without it, and the right is what is left of the same task.

Each job, the way it usually goes, and what it becomes here
The jobUsuallyHere
Covering a day when only one person is onFinding out the shift is empty when a customer ringsAn unfilled shift visible in the week before it starts
Rostering around a delivery dayAdding two hours to somebody’s shift and paying for the middleA two hour shift on the days the pallet comes
Pricing a SundayWorking it out after the week is doneYour Sunday rate in the estimate, before the roster is published
A lone closer who forgets to clock outA guess at what time the shop shutA flagged row, fixed with the rostered finish and a reason

What the record shows, and what stays yours

Roster Flow keeps the record. Meeting the obligation is still the workplace's job, and these are the parts of it nothing here decides for you.

What is recorded, on the day it happens
  • Every shift, including the short ones, with its actual start and finish
  • Shifts with no clock out, listed first the next morning
  • The distance from the shop at each clock in
  • Who fixed a missing clock out, when, and what reason they gave
  • The Sunday and public holiday rates used in the estimate you approved
What is still yours to decide
  • Liquor licensing, RSA and who may sell, none of which are recorded here
  • Minimum engagement rules that may apply to a two hour shift
  • Sunday and public holiday pay, which payroll works out
  • Whether a lone worker arrangement needs anything else from you

What has to be kept, and for how long, is set out by the Fair Work Ombudsman. Nothing here interprets an award or certifies that a workplace complies with one.

Who is usually on the team

Three to ten: a manager, a couple of regulars, and casuals for the evenings and the weekend.

What drives the wage cost

Mostly one person at base rates, with the weekend evenings and Sunday carrying your loadings. The whole week is a small number of shifts, so the estimate is easy to read at a glance.

The estimate uses the rates and loadings you enter. It is a planning figure for the week, not a pay calculation, and it does not interpret an award.

Questions people in bottle shops ask

Does it keep responsible service of alcohol records?

No. It rosters staff and records hours. Licence and training records stay wherever you keep them today.

Can I roster a two hour shift?

Yes. A shift is a start and a finish, however short. Minimum engagement rules come from your award or agreement rather than from the software.

What if somebody working alone forgets to clock out?

The missing clock out is flagged and sorted to the top of the timesheet, with the rostered finish offered as the fix and the reason recorded.

Somebody working alone forgets to clock out at close. How bad is it?

It is flagged and sorted to the top of the timesheet, so you find it the next morning rather than after a pay run. You can fix it, or they can send a correction with a reason for you to approve, and either way it is recorded with who changed it and why.

Are Sunday and public holiday rates in the estimate?

Yes, at the loadings you set, and your state’s public holidays are already in the calendar including the ones that move with Easter. What the day costs is on screen before you publish it, as a planning figure rather than a pay calculation.

Can I roster a two hour shift just to cover the delivery?

Yes. Short shifts are ordinary shifts here, and a mid-morning two hour shift for the delivery prices and clocks like any other.

Run something broader than a bottle shop? The retail page covers the whole trade, including the parts this page does not.Retail

Other trades, other weeks

Get next week's roster out tonight

Add your venue and your team, build the week, and publish it. Payroll can be connected later.

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