Rostering software for gyms and studios

Two peaks and a long middle. Somebody has to open at five, the desk needs cover until nine at night, and the instructors who take the classes are paid for the hours they actually work.

Southbank Strength
A sample week for Southbank Strength
WhoMonTueWedThuFriSat
Marisol D.Desk5–15–15–15–15–17–12
Tom H.Desk1–91–91–91–91–8off
Kirra D.Instructor5:30–6:30off5:30–6:30off5:30–6:308–9
Sam T.Instructor6–76–7off6–7offoff
Ruby N.Cleaner9–119–119–119–119–11off

The desk is covered five to nine on weekdays. Instructor shifts are the classes themselves, an hour at a time.

A sample week. Invented names, typical hours.

What makes a gym hard to roster

Four things that come up in every one of these weeks, and what happens here instead.

Somebody has to be there at fiveA reminder the night before at the interval you choose, and if nobody arrives, a shortlist of who is free and usually on time.
Instructors work an hour at a timeA class is a short shift with a start and a finish. Two classes in a day are two shifts, and the timesheet counts both without paying for the gap.
The desk and the floor are different coverRoster them as separate people in the same week, so the one who is teaching is not also the one who is meant to be on the desk.
Casual instructors come and goInvite somebody and they set their own password on their phone. Deactivate them when they stop taking classes and they stop counting towards your plan.

What changes once it is running

What gyms and studios get back, in the terms this trade measures it in.

Five in the morning gets coveredA reminder the night before at your interval, and a shortlist to ring when the opener does not appear.
An hour of teaching is an hour of payShort shifts are ordinary here, so paying instructors for the class rather than the shift is simply what the roster says.
Casual turnover stops being a rebuildNew instructors keep their own availability, so the roster follows the people you have this term rather than last.

A week in a gym

5:00amOpen. Desk on, floor checked, first class at 5:30.
9:00 to 3:00Quiet. One on the desk, cleaning and admin.
4:00 to 8:00The evening peak. Desk, plus whoever is taking classes.
8:00 to 9:00Last class, close down, alarm set.
WeekendA full morning, fewer classes, shorter hours.
A personal trainer coaching two women in a gymAn instructor leading a stretching classA shop assistant serving at the counter

What it is used for in a gym

Specific things people in this trade do with it, rather than a list of modules.

  • A five in the morning open and a nine at night close on the same roster
  • Classes rostered as short shifts, one hour at a time, for the instructor who takes them
  • Desk cover kept separate from whoever is teaching, so one person is not both
  • A clash flagged when an instructor is put on two things at once
  • Casual instructors invited for a term and deactivated when the timetable changes
  • Cleaning rostered in the quiet middle of the day, where it belongs

The evening two classes had the same instructor

A 24 hour gym with staffed hours, two studios and six casual instructors.

The evening two classes had the same instructor: when each thing happened, what happened, and what was done
WhenWhat happensWhat you do here
Sunday 7pmNext week is built from the timetable, studio by studio.Each class is a short shift with a start and a finish, on the person taking it.
Sunday 7:12pmOne instructor ends up on a 6pm class in both studios.The clash flags as the second shift is placed, with the reason on it.
Sunday 7:13pmThe second studio needs somebody else at six.Availability shows who is free that evening, and the shift goes to one of them.
Tuesday 5:58amThe early class starts and the desk is already open.Two people, two shifts, because opening and teaching are not the same job.
Sunday afterThe gym’s week is approved.Short class shifts are counted as the hours they are, with no gap time paid between them.

Sixteen classes, one clash caught before it was published, and nobody teaching in two rooms at once.

The jobs that stop being jobs

Where the hours in a week like this go. No stopwatch: the left column is what the work takes without it, and the right is what is left of the same task.

Each job, the way it usually goes, and what it becomes here
The jobUsuallyHere
Turning a class timetable into a rosterA timetable on the wall and a separate list of who is onEach class as a shift, on the person who is taking it
Catching a double booked instructorFinding out at 5:59pmA clash flagged as the second shift is placed
Opening at fiveOne person who has done it for years and never gets a breakA shift with a reminder, and a shortlist when they cannot make it
Paying instructors for what they taughtCounting classes off a timetable at the end of the monthHours from the shifts they actually worked, approved weekly

What the record shows, and what stays yours

Roster Flow keeps the record. Meeting the obligation is still the workplace's job, and these are the parts of it nothing here decides for you.

What is recorded, on the day it happens
  • Each class as its own shift, with the hours it actually ran
  • Clashes that were flagged before the roster was published
  • Clock ins from the floor, with the distance from the gym
  • Who was on the desk while somebody else was teaching
  • The approved week, with every correction and its reason
What is still yours to decide
  • Whether an instructor is an employee or a contractor, and what follows from that
  • Qualifications, first aid and insurance, which are not held here
  • Minimum engagement for a one hour class
  • What early morning and evening hours are paid at

What has to be kept, and for how long, is set out by the Fair Work Ombudsman. Nothing here interprets an award or certifies that a workplace complies with one.

Who is usually on the team

Four to twenty: a manager, front desk staff, a cleaner and casual instructors who take a class or two each.

What drives the wage cost

Early starts, evenings and weekends at the loadings you set. Because instructor shifts are short, the estimate makes it plain when a class costs more to staff than it brings in.

The estimate uses the rates and loadings you enter. It is a planning figure for the week, not a pay calculation, and it does not interpret an award.

Questions people in gyms and studios ask

Does it manage the class timetable or member bookings?

No. It rosters staff and records their hours. Classes and bookings stay in whatever you use for them, and here a class is simply a short shift.

Can instructors be on a different rate?

Each person has their own rate for the estimate on the roster. What they are actually paid is worked out in your payroll system.

Can staff clock in from the floor?

Yes, on their own phone, with the distance from the gym recorded and a photo if you require one.

Instructors teach one class. Can I roster a one hour shift?

Yes, and it prices as an hour at that person’s own rate. A cover instructor on a different rate is priced as themselves rather than as whoever usually takes the class.

Can I see who has actually been opening at five?

Attendance compares rostered to worked and counts late starts, early finishes and no shows over four weeks, twelve weeks or a year. For a 5am open that is the difference between a suspicion and a record.

The desk and the floor need separate cover. Is that one roster or two?

Either. One roster with job titles beside each name keeps it on a single screen, and if you would rather keep the studio timetable separate from the desk, they can be two venues at no extra cost.

Run something broader than a gym? The retail page covers the whole trade, including the parts this page does not.Retail

Other trades, other weeks

Get next week's roster out tonight

Add your venue and your team, build the week, and publish it. Payroll can be connected later.

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